This Privacy Policy describes what information Kidia Ltd collects about its customers and the purposes for which this information is used. It also explains how long we keep the data collected, what we use cookies for and the rights of the customer under data protection legislation in relation to the data collected.
This Privacy Policy applies to you if you visit our website or are a customer of our online store. We consider you to be a customer of our online shop if you have placed an order in our online shop or subscribed to our newsletter.
Our website may contain links to third party websites. This Privacy Policy does not apply to those sites; if you access a third party site through us, we recommend that you read the privacy policy of that third party.
Data controller and its contact details
Kidia Oy (business ID: 3183750-8)
Linnanrakentajantie 2
00880 Helsinki
info@kidia.fi
040 197 1800 (during store opening hours)
What information is collected about me?
When you visit our website, we collect information about your terminal device, the type of connection you use and statistics about your visit to our site. The collection of this information ensures the operation and security of our site.
When you place an order, we collect information relevant to the order. We record the following customer information: first name, last name, street address, postal code, postal town, country, e-mail address, telephone number, language used at the time of the transaction, currency used at the time of the transaction.
In addition, the information provided by the customer in connection with the order, such as the product content of the order, the method of payment and the delivery method, is stored in the order information of the online store.
When you are a seller in a Kidia second hand store, your data is also stored in a third party service. We recommend that you check out this service (Kirppari-Kalle online service) to the contents of the privacy statement and the customer data it collects in advance.
What is personal data used for?
Personal data is used to
- customer relationship management
- to provide a smooth and efficient service
- order delivery and processing, and archiving
- for statistical purposes
- for marketing purposes.
The legal basis for processing personal data is a contract, the consent of the customer or the legitimate interest of the company and its representatives.
How long will my personal data be kept?
We will keep your personal data for as long as necessary to fulfil the purposes for which the register is used. Inactive customer data will be deleted from our system after five years from the date of last activity. In addition, some data may be retained longer to the extent necessary to meet legal obligations, such as record keeping and consumer responsibilities.
Who can process my data?
Kidian information collected through the website is processed only by Kidia Oy staff, in strict compliance with the obligation of confidentiality. The data will be carefully stored and the data processed by the information systems will be adequately protected. When register data are stored on Internet servers, the physical and digital security of their hardware is adequately ensured. The controller shall ensure that stored data, as well as access rights to servers and other information critical to the security of personal data, are treated confidentially and only by employees whose job description includes this.
Disclosure of data to third parties
We disclose personal data to our logistics and payment service partners in order to enable our business. All data transfer takes place over encrypted connections. We will always ensure that the information we transfer to service providers is limited to that which is necessary for the purpose for which it is used. We also ensure through contractual arrangements that the service providers we use process your data in the manner required by data protection legislation and otherwise as set out in this Privacy Policy.
Customer rights
As a customer, you have the following rights:
- Right of review
- Right of rectification
- Right to withdraw consent
- Right of withdrawal
How can you check your own details?
You have the right to check what information about you is stored in our systems and to obtain a copy of that information. Please contact us if you would like a summary of your personal data. If you wish, we may edit the information we hold about you. You can contact us if you would like us to edit your information. If you do not wish to receive direct marketing communications from us, you can notify us at any time by contacting us.
What are cookies and why do we use them?
Kidia Oy's website uses cookies ("cookies"). Cookies are small text files between your browser and the server on your terminal device that we use to collect information about users of our website. Cookies allow us to track how our website is used, i.e. when and which pages our customers browse.
Cookies and related analytics enable us to provide the best possible service and improve the customer experience. In other words, we use cookies to run our business and personalise the customer experience.
The information collected through cookies can be used for targeted marketing (so-called retargeting). Retargeting marketing also allows you to encounter products and advertisements on other websites, such as Facebook, that are related to your behaviour in online stores. As a result, you are very likely to come across products that you have previously explored in Facebook and Google search results. Kidia does not disclose this collected information for third party marketing purposes.
The information obtained through cookies is anonymous, but it is possible to link the information obtained through the cookie to personal information obtained from the customer (when the identifier contains information that can be targeted to the customer, such as an IP address). In addition, cookies are used for purposes such as customer identification, login and shopping cart functions. For example, if you have previously added a product to your shopping cart, the cookie may allow the product to appear in your shopping cart on your next visit.
We use Google Analytics, Google Tag Manager and Google AdWords to analyse the use of our website and, with your consent, to target marketing. The information sent to Google is anonymised.
Please note that your visit to our website will only enable cookies if your browser allows it. You can disable cookies in your browser if you wish. Cookies and other identifiers have a set expiry date after which the browser will delete the identifier (usually one month). Cookies are reloaded each time you visit our website. Acceptance of cookies and their use is mandatory.
This Privacy Policy will be updated regularly. Last updated on 26.1.2021.